Do you have high expectations for robotic process automation? Early initiatives have produced some tangible successes however many companies have yet to scale their RPA use and exploit it to a level that results in truly sustainable process improvement. Whether you are just exploring RPA, have started an RPA pilot or are steep in RPA, Finance, HR, IT, procurement and global business services professionals should understand the practices critical to success.

The Hackett Group presents important research on the current state of RPA adoption, key lessons learned and how it fits within the smart automation model of the future.

Join The Hackett Group and Canon for our latest webcast, "Implementing RPA: Three Critical Factors for Success". Register now to learn: 

  • The current state of RPA and the ingredients for success
  • Sizing the RPA opportunity
  • Selecting the suitable opportunities for RPA, lifecycle-based planning and building an RPA team of COE
  • The three key elements of smart automation and looking ahead
Amy Fong
Associate Principal, Procurement Advisory Program, and Program Leader, Purchase-to-Pay Advisory Program
The Hackett Group

Amy Fong has 20 years of experience in industry and consulting with a focus on procurement, supply chain and organizational effectiveness. She helps business leaders improve source-to-pay processes, manage complex supply chain partnerships and mature their organization's service delivery model.  

Director, Digital Transformation Services
Canon Business Process Services

James is the Director of Digital Transformation Services here at Canon Business Process Services. He leads the Canon teams that are focused on business optimization, service excellence and client satisfaction. James has over fifteen years of experience in the business process outsourcing space and has helped clients transform business operations using best practices combined with six sigma methodology and proven technology. 

Associate Principal, Digital Finance & GBS Advisory Program Leader
The Hackett Group

Vin has over 25 years of international experience in business transformation, globalization, and digital operations having worked in Australia, Singapore, Japan, India, & US. Experienced in the design, building and operations of global business services, shared services organizations – including developing the strategy, vision, business case, service delivery model, risk & compliance assessment, location selections, establishing delivery centers, outsourcing provider selection, financial structuring, contract negotiations, transitions and operations.